The PPI Solutions (HK) Consulting Company Ltd.

With a Bachelor degree in Pharmacy, a Master Degree in Health Administration and being Fellow members of both the Hong Kong and Australian College of Health Service Executives, Ms Chiang has gained a wealth of health service management experience, working for more than 30 years in the public hospital system in Hong Kong.

During her service in the public sector, Miss Chiang has made significant contribution to the development and implementation of several major IT systems for use in all the pharmacies throughout the Hospital Authority Hong Kong which improve the dispensing workflow efficiencies and pharmacy inventory management. Her work in the IT areas later also extended to the Medication Order Entry system which was used by all clinicians for electronic prescribing for all out-patient clinics. She enhanced the safety in both the electronic prescribing and dispensing systems by working with external vendors to interface to clinical intelligence knowledge database for clinical decision support features which enhanced patient and medication safety. Later part in her career included the development and implementation of the In-Patient Medication Order Entry System, the Supply Chain Modernisation of the pharmaceutical products and the Medication Terminology Table for the eHR project. All of these had made significant impact to improve the operational support in the delivery of quality health care service for the patients and general population in Hong Kong in the next decade.

Ms Chiang is now the Director at the Hong Kong Pharmaceutical Care Foundation providing drug knowledge and education programs to the general public, and providing pharmaceutical care service through partnership with NGOs to enhance medication management service at the elderly and aged homes, whilst also providing Consultancy services to improvement of pharmaceutical service in different pharmacies in China.